Rogo Fit LLC Privacy and Data Protection Policy

This Privacy and Data Protection Policy describes the policies and procedures of Rogo Fit LLC ("Rogo Fit LLC", “we”, “our” or “us”) regarding our collection, use, and disclosure of your information in connection with your access and use of https://rogo.fit (the “Site”), our mobile application for iOS and Android (the “App”), and the other services, features, products, content, or applications offered by Rogo Fit LLC (together with the Site and the App, the “Services”). As used in this Privacy and Data Protection Policy, “Personal Data” means any information that can be used to individually identify a person. All defined terms not defined herein shall have the meaning ascribed to them in the Rogo Fit LLC Terms of Service, of which this Privacy and Data Protection Policy is a part.

We urge you to read this Privacy and Data Protection Policy in full, but wanted to mention a few things upfront:

• This Privacy and Data Protection Policy covers our treatment of Personal Data that we collect about you (a) from you directly, when you register for and use your Account on the Services; (b) from your web browser and/or device, as you interact with the Services generally; and (c) from third-party websites and services, including our business partners and service providers.
• In this Privacy and Data Protection Policy, we describe the various purposes for which we use your Personal Data, as well as the legal bases supporting those purposes. As you’ll read below, the legal basis on which we rely for a given use of your Personal Data may be contractual necessity (i.e., where we need to use your Personal Data to complete a contract with you), consent (which you must freely give us, and which you can withdraw at any time), and/or certain legitimate business interests of ours or of others, but only where we have determined that those interests are not overridden by your own interests, rights, and freedoms.
• The Services are hosted and operated in the United States and elsewhere throughout the world through us and certain of our service providers. By using the Services, you acknowledge that any Personal Data you provide to us will be hosted on United States servers and servers in other countries.
• If you are using the Services in the European Economic Area, you may have certain rights regarding the Personal Data we collect from you, under the European Union General Data Protection Regulation (“GDPR”), as outlined below, and for purposes of the GDPR, Rogo Fit LLC would be a controller of Personal Data collected from you through the Services. If you have any questions about this Privacy and Data Protection Policy or whether any of the following applies to you, please contact us directly at jonathan@rogo.fit, or at our mailing address, or at our phone number if you have any questions or concerns about our collection and use of your Personal Data.
• As noted in our Terms of Service, we do not knowingly collect or solicit Personal Data from anyone under the age of 18. If you are under the age of 18, you are not allowed to use the Services, so please do not access or use the Site or the App, or attempt to send us any Personal Data. If we confirm that we have collected Personal Data from an individual under the age of 18, we will delete that information as quickly as possible.
• This Privacy and Data Protection Policy does not apply to the practices of third parties that we do not own or control, including, but not limited to, any third-party websites, services, products, or applications (each a “Third Party Service”) that you elect to access and may interact with during your use of the Services, or to individuals that we do not manage or employ. We take steps to ensure that we only work with Third Party Services that share our respect for your privacy, although we cannot take responsibility for the content, products, services, or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.
• Rogo Fit LLC takes the protection of your personal data very seriously. To find out more, go to “How Do We Protect Your Personal Data?”

What Does This Privacy and Data Protection Policy Cover?

This Privacy and Data Protection Policy covers Rogo Fit LLC’s processing of Personal Data that Rogo Fit LLC gathers when you are accessing and using the Services. As used in this Privacy and Data Protection Policy, “processing” generally covers actions that can be performed in connection with data such as collection, use, storage, and disclosure.

This Privacy and Data Protection Policy also covers Rogo Fit LLC’s treatment of any Personal Data that Rogo Fit LLC’s business partners and service providers share with Rogo Fit LLC, or that Rogo Fit LLC shares with its business partners and service providers.

This Privacy and Data Protection Policy does not apply to the practices of third parties, and their sites, services, or applications that Rogo Fit LLC does not own or control, or to individuals that Rogo Fit LLC does not employ or manage (“Third Parties”). While we attempt to provide access only to those Third Parties that share our respect for your privacy, we cannot take responsibility for the content, actions, or data protection policies or practices of those Third Parties. We encourage you to carefully review the data protection policies and practices of any Third Parties you access, and to carefully consider what kind of Personal Data you choose to post or otherwise make available through the Services.

What Personal Data does Rogo Fit LLC Collect From You?

We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.

By providing Personal Data of others to Rogo Fit LLC, you represent that you have authority to do so. We disclaim responsibility for the information of others that you provide to us in the course of your use of the Services.

Information we collect directly from you: We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:

• Account information, including your:
  • first name, and
  • email address.
• Any Personal Data that you make available on or through the Services.
• Any Personal Data you provide when you communicate with us or our customer service representatives (so please only provide what is necessary).
• Any Personal Data you provide us when purchasing Products, including your:
  • first name, last name, and
  • email address, and
  • shipping address.

If applicable, in order to collect payments on your behalf, and provide payments to you, we, using Stripe as a third-party payment processor, collect payment information from you, your attendees and customers, your vendors, and other parties to whom we provide payments on your behalf and from whom we collect payments on your behalf. This information is used solely to collect and provide payments related to the Services, and is only stored by Stripe, not by us. You should review the terms of service and privacy policies of Stripe, available at https://stripe.com/us/privacy.

Information we automatically collect when you use our Services: Some Personal Data is automatically collected when you use our Services, such as the following:

• IP address,
• Web browser information,
• Operating system information,
• Pages you visit and links you click on for the Services only (not for marketing purposes), and
• Certain Cookies (see below for more information) (collectively, “Usage Data”).

Information we do NOT collect when you use our Services:

• Date of birth, social security number, driver’s ID number or any other government-issued identification,
• Phone number, except when you provide it to us in certain cases to facilitate international delivery,
• Browsing history outside of the Services, including the pages you visit when you exit the Services,
• Publicly available information about your social media profiles, interests or preferences, or page view information,
• Event tracking or screen recording in our iOS or Android apps for session replay analytics, and
• Cookies for targeting and marketing purposes.

Please note that when you access or use the Services, we use information from your web browser, including your IP address, and your device's settings and unique identifiers in order to reliably and accurately provide you with Services and information that apply to you.

Additional Information about Cookies:

The Services use “Cookies” as a method of tracking the web pages you have accessed, the types of information you have searched, and certain other information about your use of the Services. Cookies are text files placed on your hard drive by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the Cookie to you. For more information about cookies, please see https://www.aboutcookies.org.

We may also automatically collect information about your interaction with email messages that we send you, such as whether you opened, clicked on, or forwarded a message. This helps us gauge the effectiveness of our communications and marketing campaigns.

How does Rogo Fit LLC Use the Personal Data it Collects?

We use the Personal Data we collect in a manner that is consistent with this Privacy and Data Protection Policy, including as follows:

• Providing Services to you: For example, we use Personal Data to provide the Services and to provide customer support (for instance, when you contact us with questions).
• Responding to your requests or inquiries: We use Personal Data to respond to your inquiries or requests, such as when you contact our customer service representatives.
• Improving and maintaining our Services: For example, we use Personal Data to improve our Services and to understand how users interact with our Services (including by identifying specific ways in which we can optimize the user experience).
• Communicating with you: We may use your Personal Data to send you administrative information (such as updates regarding the Services), and to provide you with information about our products and services (including by sending you marketing communications and promotional offers on our behalf or on behalf of our business partners), subject to any preferences you have expressed.
• Compiling and analyzing usage statistics: We use Personal Data to compile usage statistics and conduct analyses that help us understand how users access and interact with the Services.
• Enforcing our Terms of Service and complying with legal obligations: We use Personal Data to enforce our Terms of Service and to comply with our legal obligations, such as where we are required to retain data for regulatory purposes or to respond to legal process.
• Ensuring Safety in Workouts: We use Personal Data to ensure the safety of your workout sessions, including monitoring the proper use of devices, analyzing performance data, and providing recommendations to avoid injuries.

Does Rogo Fit LLC Share the Personal Data it Receives?

We consider your Personal Data to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties, as set forth below:

• Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
• Business Partners, Service Providers and Subcontractors: We sometimes hire other companies to perform certain business-related functions on our behalf. Examples include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
• Legal Requirements: Rogo Fit LLC may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Rogo Fit LLC, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

How Do We Protect Your Personal Data?

We use a variety of technical, administrative, and physical security measures to protect the Personal Data we collect. These measures are designed to provide a level of security appropriate to the risks of processing your Personal Data. We have implemented industry-standard security measures to protect the Personal Data that we collect and process, including encryption, access controls, and secure coding practices. However, please be aware that no security measure is perfect or impenetrable, and we cannot guarantee the security of your Personal Data.

What Rights Do You Have Regarding Your Personal Data?

If you are located in certain jurisdictions, you may have certain rights regarding the Personal Data we collect and process. These rights may include the right to access, correct, delete, restrict, or object to our processing of your Personal Data, as well as the right to data portability. If you would like to exercise any of these rights, please contact us at jonathan@rogo.fit, or at our mailing address, or at our phone number.

Updates to This Privacy and Data Protection Policy

We may update this Privacy and Data Protection Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy and Data Protection Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy and Data Protection Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy and Data Protection Policy was last updated by checking the “last updated” date displayed at the top of this Privacy and Data Protection Policy.

Contact Us

If you have any questions or concerns about our Privacy and Data Protection Policy, please contact us at jonathan@rogo.fit, or at our mailing address, or at our phone number.

Last updated: June 7, 2024